Technology support is provided by the IT Service Desk and the Academic Success Centre
Walk-up IT Service Desk
The Information Technology department at Bow Valley College is pleased to introduce the Walk-up Service Desk to our learners. The Walk-up Service Desk means your IT department is easily accessible and provides a more personalized experience while assisting you with your technology needs.
Location: N343 (across from the elevators, next to International Education)
Hours of operation: 8:00 a.m. to 4:00 p.m. on Monday - Friday (closed holidays)
Email: helpdesk@bowvalleycollege.ca
You can also find answers to frequently asked questions in Student Resources or call us at 403-410-1611.
Academic Success Centre
The Academic Success Centre provides technology resources, 1 on 1 training, and support for learners. If you have questions about D2L Brightspace, MS Teams, MS Office, video assignments, virtual reality, or 3D printing, the Academic Success Centre can help!
Email: academicsuccess@bowvalleycollege.ca
Areas of support:
- MyBVC
- Wifi
- D2L Brightspace
- MS Teams
- Honorlock
- Logins and Passwords
- Computer Resources
- Account troubleshooting
