Who contacted me
Want to make sure a phone call or text message from us is legitimate?
Student Resources/ Office of the Registrar/ Who contacted me?
Student Resources
Student Resources
It's important to stay vigilant and make sure you're only responding to legitimate requests from the Bow Valley College Office of the Registrar.
Each employee in the Office of the Registrar has a college phone number that leads to their office, desk, or mobile phone. If you receive a phone call, voicemail, or text message claiming to be from the Office of the Registrar and want to verify its authenticity, phone our call centre at 403-476-2214 and we can connect you with the employee in our office who contacted you.
Did you get a text message?
The Office of the Registrar uses the phone numbers 587-200-5680 and 855-334-6176 to send text messages to students about overdue tuition, course registration, and incomplete applications. We will always indicate it is Bow Valley College in these messages and provide a phone number you can call us back at for help.
These numbers are for outgoing text messages only. We don't provide support by text message yet but we're working towards it!
Office of the Registrar and Enrolment Services
Registrar Services
South Campus, First Floor
345 6 Avenue SE
403-410-1400
registrar@bowvalleycollege.ca
In person service hours
Monday to Thursday: 8 a.m. to 4 p.m.
Friday: 9:30 a.m. to 4 p.m.
Contact centre (phone/email) hours
Monday to Thursday: 8 a.m. to 6 p.m.
Friday: 9:30 a.m. to 4 p.m.
The College is closed on weekends and holidays.