• If the course is one or two days long, to be eligible for a refund you must tell the Office of the Registrar you want to withdraw before the first day of class.
  • If the course is one or two days long, to be eligible for a refund you must tell the Office of the Registrar you want to withdraw before the first day of class.
  • If the course is more than two days long, you must tell the Office of the Registrar you want to withdraw by the end of the first day of class.
  • Eligible refunds will result in a 100% refund.


Any courses cancelled by Bow Valley College will result in a 100% refund.
  • Outstanding charges are deducted from the total refund amount. If the amount outstanding is greater than the refund amount, no refund will be made.
  • For approved refunds, payments are issued within two weeks of notification of cancellation, drop, or withdrawal.
  • Credit card payments will be refunded back to the same card used to pay. If we are unable to refund to that credit card, we will issue the refund by cheque to the learner.
  • Direct banking, cheque, and money order payments will be refunded by cheque to the learner.
  • Payments made from student loans, Learner Income Support, recognized third-party sponsors, or other agencies are refunded on a case by case basis per the funder’s policy.
  • Outstanding charges are deducted from the total refund amount. If the amount outstanding is greater than the refund amount, no refund will be made.
  • Credit card payments will be refunded back to the same card used to pay. If we are unable to refund to that credit card, we will issue the refund by PayMyTuition.com to the learner.
  • All other refunds owed to international learners will be made through PayMyTuition.com to the learner.

The intent of this process is to comply with immigration and anti-money laundering guidelines and legislation.

All refunds are in Canadian dollars. The College does not assume responsibility for the impact of foreign currency exchange, bank fees, or related matters outside our control. 

To be considered for a refund due to a visa denial contact International Education by e-mail at international@bowvalleycollege.ca no later than the study permit deadline, with a copy of the visa denial letter issued by a Canadian embassy or consulate.

Check the International Refund Guidebook

Students are expected to pay all tuition and fees by the payment deadline. If you have outstanding fees from previous terms, you are expected to pay this in full as soon as possible. Failure to pay any outstanding amounts may result in an overdue fee, suspension, and/or withdrawal (termination) from the College.

 
Suspension from courses:

If you have not paid your overdue fees, you may be suspended from classes. This means:

  • You will be blocked from attending classes.
  • Your work will not be graded by the instructor.
  • You will be unable to take exams and participate in other course-related activities.

If you pay your overdue fees, the suspension will be lifted. Final course marks may be impacted by a suspension due to missed or late assignments or exams.

For more details on suspension, see “Overdue Accounts” in the Learner Financial Accounts Procedure.


Withdrawals from courses:

If payment is not made after a suspension, we may withdraw (terminate) you from your courses and/or program. You will still be responsible for paying your tuition and fees. In addition to the penalties of suspension, this means:

  • Outstanding fees can be sent to a collection agency.
  • You will not be allowed to graduate or attend the graduation ceremony.
  • You will be prevented from registering in future courses or programs.
  • The College will not issue transcripts, parchments, or letters for you.

For more details on withdrawal (termination), see “Overdue Accounts” in the Learner Financial Accounts Procedure.

All new full-time students in qualified programs are automatically registered to the Students' Association Health and Dental Plan.

To start the opt-out process, visit mystudentplan.ca/bowvalley/en/home and follow the directions provided. Upon submission, you will receive a confirmation letter that your request has been received. This does not mean that you have been approved, and you will not immediately receive a credit in your account. Your request will be reviewed by the insurance provider, and this may take up to four weeks after the opt-out deadline. We highly advise you to pay the health and dental fees in order to avoid any overdue penalties.

If your opt-out request has been approved by the insurance company, a waiver will be placed in your file and you will be credited for the health and dental charges. This will be processed as outlined in our refund policy.

For any questions or concerns regarding the opt-out process, contact the Students’ Association Health and Dental Office at 403-410-1696 or bowvalleyplan@mystudentplan.ca


Office of the Registrar and Enrolment Services

Registrar Services

South Campus, First Floor
345 6 Avenue SE
403-410-1400
registrar@bowvalleycollege.ca


In person service hours
Monday to Thursday: 8 a.m. to 4 p.m.
Friday: 9:30 a.m. to 4 p.m.


Contact centre (phone/email) hours
Monday to Thursday: 8 a.m. to 6 p.m.
Friday: 9:30 a.m. to 4 p.m.

The College is closed on weekends and holidays.

  • If you are currently studying in a post-secondary program at BVC, please register for your courses via mybvc to ensure your enrolments and fees are processed appropriately.
  • Cart total based on domestic tuition rates. For information about International Tuition rates please see Fee Information
  • If you anticipate applying for a student loan, your payment will be refunded to you based on your loan award once your funding has been received by BVC.

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