Starting Monday July 5, 2021, official college letters will be issued to active and former Bow Valley College learners through MyCreds platform.
The college has utilized MyCreds™
to issue official transcripts since February 1st, 2021. The platform also allows the ability to issue other verified documents in a secure digital format. MyCreds™
is the official transcript and document sharing system of the Association of Registrars of the Universities and Colleges of Canada
in partnership with Digitary, a leading digital credential platform for certifying, sharing, and verifying academic documents. Digital documents issued through MyCreds™
are certified and official, and can be securely provided to educational institutions, employers, and other organizations. Learners and graduates will also be able to download PDF copies of their documents from MyCreds platform and print out unofficial paper copies of their documents from the PDFs.
All letters will be issued to personal email accounts on the learner record for active learners, and to personal email accounts provided on letter request form for former Bow Valley College learners.
How to request an official Bow Valley College letter
Official Graduation Letters will be issued automatically to each learner once official graduation from a post-secondary program has been confirmed. These should not be requested separately.
Official letters will not be issued if there are outstanding financial obligations to Bow Valley College. To request an official letter and gain access to it in MyCreds platform, please follow these steps:
- Active learners withaccess to MyBVC accounts:
Fill out and submit the Confirmation of Enrolment Request form available within MyBVC portal.
Alumni and former learners:
Complete the Request for Official Letter form and email the completed form to firstname.lastname@example.org.
- When your digital transcript is ready to access, you will receive an email confirmation from MyCreds to your personal email account with instructions for retrieving and sharing your document with recipients of your choice. Please make sure that it is the same personal email account that we have on your learner record or that you provided on the Request for Official Letter form. Please note that the recipient will not be able to access your transcript unless you share it with them in your MyCreds account.
If you have previously created MyCreds account using your MyBVC email address, or a personal email account different from the one you provided to the College now, please make sure to add the new personal email account to your Profile Settings under your existing MyCreds account. Please review page 3 of the instructions document above for details on how to do that. This will allow you to access the document that was issued to your personal email account within your existing MyCreds account.
For more information about how to use MyCreds platform to access, share or download your official documents, please refer to the Retrieving MyCreds Documents Tips Sheet.
Retrieving MyCreds documents Tips Sheet (PDF)
Also be sure to check out the series of MyCreds How to Videos that can help you understand different functions of your credential wallet.
For MyCreds frequently asked questions, please visit their webpage at MyCreds FAQs.
As of July 1, there will be a $15 fee charged for all standard official college letters.
Payments will be required for each document share that they make with the recipient(s) of their choice, or when they download their document in PDF file format. Please refer to 2021/22 MANDATORY NON-INSTRUCTIONAL FEES CHART for more detailed fee structure for the documents issued through MyCreds.
As of July 1, the college will no longer be sending official college letters via email or mail.
Please note effective February 23, 2022, learners will be required to purchase at least 1 share to view new or updated documents. At this time, it is imperative to check the document for errors and notify email@example.com
immediately prior to downloading and/or sharing your document. The records department will then upload the corrected document and the learner will be able to use the share credit they purchased to view the document going forward. You can continue to purchase additional share credits for that document if required. Frequently asked questions about this change can be found here
*If the document is shared or downloaded prior to notifying the records department of any error, the cost of additional shares is on the learner.
**Learners must also make sure the correct recipient information is entered prior to sharing a document. We are unable to provide any refunds for purchased credits or sharing errors.