Location
Start Dates

  • January 09, 2025
  • May 05, 2025
  • September 02, 2025
Duration

2Terms

Course Delivery

  • Face to Face - Synchronous
  • Blended - Synchronous
  • Online - Asynchronous
  • Online - Synchronous
  • Off-site
Tuition & Fees

Domestic: CAD $6,857
International: CAD $16,981
Estimated Book Costs: CAD $1,500

 

Program Description

Are you ready for that next promotion? Do you want to make a difference in your community? Join us to gain the skills and knowledge to lead and innovate in the helping professions and become a catalyst for positive change.

If you already have education (equivalencies will be considered) in these sectors, this program is for you:

Social Work Nursing
Early Childhood Home Care
Disability Services Pharmacy
Justice Services Recreation Therapy
Addiction and Recovery Support Dentistry
Child and Youth Care Medicine
Family Support Physiotherapy
Community Development and Support Laboratory Sciences
Education Services Nutrition Sciences
Or any other human services Or any other health services    

Ready to advance your career?
Get the business and leadership skills you need to succeed! 
 
Apply now and start your journey towards becoming a leader in health and human services management.
 
Delivery options

We make it easy for you to gain business and specialized skills for leadership. This post-diploma certificate can be completed in as little as two terms (or eight months) or taken at a slower pace over three years. Our program offers flexible learning options, including daytime, evening, and online classes, allowing you to balance your studies with your personal and professional life. 
You choose what works best for you.

 
Potential careers in health and human services management

Program graduates could work in health or human services agencies, non-profit organizations, private businesses, and government units in the following roles: 

Administrator Health or Community Educator
Program Manager
Case Manager
 Non-Profit Leadership  Researcher
Community Outreach Coordinator  Outreach Program Supervisor  Supervisor
Executive Director
 Program Coordinator Team Lead
Fundraising Manager
 Program Director  Volunteer Coordinator

Work Integrated Learning (WIL)

Gain hands-on experience through our Work Integrated Learning (WIL) courses. You will work on real-world projects under faculty supervision enhancing your skills and career potential. 

We are excited about the community partnerships we have developed to provide you with interesting, meaningful projects that will help you develop and enhance your applied skills, as well as build your network and your career potential. 

Each term, there will be different projects to complete in teams or as individuals. It will be tough to choose a project!

To register in a WIL course, learners must first have completed a minimum of nine (9) credits in the HHSM program to apply the skills being learned.

Picking your courses

Choose courses to help you get the job you want!

All students must take the following four (4) mandatory business courses. These courses are your foundation and provide you with the business skills you need to lead:

  • HRES1101: Organizational Behaviour
  • HRES2201: Introduction to Human Resources
  • FNSR2202: Fundamentals of Financial Management
  • MGMT1101: Introduction to Management

All students must choose one of the following two WIL courses:

  • HMSV3996: Community and Health Leadership Applied Research (offered Fall and Winter terms)
      Challenge Your Thinking Skills with Applied Research:
    Do you love solving puzzles and problems? Are you passionate about digging into ideas and exploring new concepts? Applied research in our program will push you to find information that drives projects forward and makes a tangible difference in the    community. You’ll work on real-world issues, developing solutions that have a lasting impact.
  • HMSV3997: Community and Health Leadership Service-Learning (offered Spring/Summer term)
      Get Hands-On with Service-Learning: Ready to roll up your sleeves and put your knowledge to the test? Service-learning combines your program learning with your previous experience and education. You’ll collaborate on projects that require you to build, create, and innovate within or for an organization. This hands-on approach not only enhances your skills but also allows you to contribute meaningfully to the community.

All students choose five (5) electives. How to choose? Well, it is up to you. We suggest you be strategic about the courses you take to build your career ladder.  Where do you want to be in five years? What skills will you need?  An online search for the skills needed in the career you want in your future can help you narrow down your choices.

We look forward to seeing you in class!

Course Listings Request More Information Applying FAQ
Domestic Applicants

Welcome Centre
South Campus – Main Floor
info@bowvalleycollege.ca
403-410-1402


International Learner Applicants

International Education
South Campus – Main Floor
international@bowvalleycollege.ca
403-410-3476


Admission Requirements

Academic requirements
  • Diploma or degree in health or human services
  • Equivalencies will be considered on a case-by-case basis for applicants only
English language proficiency requirements

Applicants whose first language is not English should see the English language proficiency requirements page for details.


Transferability 

Transfer opportunities are available to a variety of institutions. Transfer credits are reviewed and accepted on an individual basis by the institution to which you apply. See our most current transfer agreements here


Domestic Applicants

Welcome Centre
South Campus – Main Floor
info@bowvalleycollege.ca
403-410-1402


International Learner Applicants

International Education
South Campus – Main Floor
international@bowvalleycollege.ca
403-410-3476


Employment Rate

84%


Training Related Employment Rate

63%


Based on Bow Valley College's Graduate Outcome Survey 2024.


Course Listing


Full course outlines are available here.

Curriculum subject to change.

Term 1

Required CoursesCredit

The central theme of the course focuses on the relationship between thinking, human behaviour, and organizational effectiveness. Opportunity is provided for learners to experience incidental learning as they evaluate their own behaviour. Learners explore how concepts and ideas pertaining to human behaviour can transform self, relationships, and the workplace.

Learners apply their knowledge of human resource functions through multiple stakeholder lenses while aligning functions to an organization's vision and strategy. Utilizing business scenarios, learners transition through the employment cycle adhering to legal requirements, ensuring health and safety in the workplace, and building positive work culture initiatives.

Career ElectivesCredit - choose three (3) courses (not all courses available each term):

This course focuses on the knowledge, attitudes, skills, and behaviours for appropriate and effective intercultural communication in diverse workplaces. Learners explore the importance of a global and ethnorelative perspective linking the concepts to their lived experiences. Areas of focus include cultural influences on communication, conflict styles, self-awareness, acculturation, and Indigenous worldviews.

This course focuses on the skills needed to develop effective programs for health and human services. Learners examine the process and methods of program design and evaluation. Areas of focus include program design principles, understanding social problems, needs analysis, selecting the appropriate intervention strategies, setting goals and objectives, designing effective programs, and program data collection and analysis.

Fundraising and grant writing are essential skills in management for health and human services. This course takes an applied focus to raising funds from various sources. Learners examine a variety of fundraising strategies with an emphasis on grant-writing. Learners apply tools and strategies for fundraising objectives through for example, case study analysis and writing and critiquing grant proposals.

Leaders in health and human services need to have the skills and knowledge to manage change within their professional roles, whether imposed by circumstances or self-initiated. In either case, leaders must address the needs of clients, staff, and colleagues to optimize opportunities and anticipate challenges. In this course, learners examine change in the context of health and human services organizations and create a comprehensive change management plan.

Current and emerging technologies present a plethora of possibilities in the health and human services. This course challenges learners to examine the potentials and the barriers of evolving technologies in these sectors. Through the lens of the health and human service manager, learners examine the impact of the increasing reliance on and use of technology by individuals, organizations, and society. Learners develop strategies for implementing technology-enabled change initiatives while addressing the associated ethics and privacy issues.

This course examines the concepts of common chronic illness while focusing on managing chronic conditions and maintaining quality of life. Learners apply the current evidence-informed principles in chronic illness prevention and management, program facilitation, and program evaluation.

This course explores the complex pathological processes of dementia. Learners examine how the individual with dementia is affected by their environment. Through theory and evidence-informed practice, learners gain knowledge and skills needed to support individuals, families, and their communities in coping with dementia.

Policy creates the structure for the delivery of health and human services. Through the lens of the social determinants of health, learners examine the origins and formation of policy and how policy is influenced by politics, interest groups, and advocacy. In addition, learners consider how a health and human service manager works with policy or influences policy change.

In the spirit of reconciliation, learners explore Truth and Reconciliation Calls to Action (TRC 2015) through sharing circles, storytelling, art, language and culture, and traditional knowledge, while examining the impact of colonization and legacy of residential schools. As future leaders in health and human services, learners focus on implementing Calls to Action that apply to the sector while investigating organizational and systems changes that contribute to the ongoing process of decolonization and reconciliation.

Case managers advocate, design, and support high quality client care within the health and human services sectors. Case managers collaborate with other professionals, individuals, their families and communities in the planning of care. This course examines the different professional perspectives and responsibilities for the integration, coordination, and collaboration of services.

This course focuses on the field of early childhood education and development, where pedagogy evolves through research informing the delivery of curriculum. Learners explore current and emerging practices regarding leading, supporting, and mentoring educator teams through the introduction of new methods, learning resources, and materials.

This course explores the role of a health and human services manager when working alongside or within the structure of the Canadian health system. The roles and responsibilities of the different levels of government, including the importance of legislation such as the Canada Health Act, regulations, and guidelines are discussed. Through an analysis of contemporary issues the strengths, limitations, and potential gaps in services in the Canadian universal health system are explored.

Trauma impacts organizations; it is essential that leaders and managers in health and human services understand how organizational practices and policies must be sensitive to trauma to support the needs of clients, staff, and other stakeholders.? Using evidence-based research, this course examines the development and integration of trauma-informed practice into the daily operations and systems of health and human service organizations. Learners evaluate how managers and leaders can utilize trauma-informed perspectives to achieve an organizational culture that works to prevent and respond to trauma.

Term 2

Required CoursesCredit

This course focuses on financial management fundamentals that support organizational growth. Learners apply financial and managerial accounting concepts in planning, organizing, evaluating, and decision-making in the context of real-world situations. Learners explore how financial principles, financial statement analysis, cost analysis, variance analysis, and budgeting impact organizations.

With today's dynamic business climate and diverse workforce, the demands of managers to engage employees, be innovative, and be adaptive have become paramount to organizational effectiveness. As a result, managers are required to demonstrate a diverse range of skills which include, but are not limited to: planning and strategic management; effective decision-making and critical thinking; organizing human capital to facilitate efficient and effective work-practices; fostering positive influence to engage a diverse workforce with a focus on employee wellbeing, satisfaction, and performance; and implementing controls to establish and measure performance. This course provides the opportunity for students to explore key management concepts and the multi-faceted role of a manager within an organization.

Career ElectivesCredit - choose two (2) courses (not all courses available each term):

This course focuses on the knowledge, attitudes, skills, and behaviours for appropriate and effective intercultural communication in diverse workplaces. Learners explore the importance of a global and ethnorelative perspective linking the concepts to their lived experiences. Areas of focus include cultural influences on communication, conflict styles, self-awareness, acculturation, and Indigenous worldviews.

This course focuses on the skills needed to develop effective programs for health and human services. Learners examine the process and methods of program design and evaluation. Areas of focus include program design principles, understanding social problems, needs analysis, selecting the appropriate intervention strategies, setting goals and objectives, designing effective programs, and program data collection and analysis.

Fundraising and grant writing are essential skills in management for health and human services. This course takes an applied focus to raising funds from various sources. Learners examine a variety of fundraising strategies with an emphasis on grant-writing. Learners apply tools and strategies for fundraising objectives through for example, case study analysis and writing and critiquing grant proposals.

Leaders in health and human services need to have the skills and knowledge to manage change within their professional roles, whether imposed by circumstances or self-initiated. In either case, leaders must address the needs of clients, staff, and colleagues to optimize opportunities and anticipate challenges. In this course, learners examine change in the context of health and human services organizations and create a comprehensive change management plan.

Current and emerging technologies present a plethora of possibilities in the health and human services. This course challenges learners to examine the potentials and the barriers of evolving technologies in these sectors. Through the lens of the health and human service manager, learners examine the impact of the increasing reliance on and use of technology by individuals, organizations, and society. Learners develop strategies for implementing technology-enabled change initiatives while addressing the associated ethics and privacy issues.

This course examines the concepts of common chronic illness while focusing on managing chronic conditions and maintaining quality of life. Learners apply the current evidence-informed principles in chronic illness prevention and management, program facilitation, and program evaluation.

This course explores the complex pathological processes of dementia. Learners examine how the individual with dementia is affected by their environment. Through theory and evidence-informed practice, learners gain knowledge and skills needed to support individuals, families, and their communities in coping with dementia.

Policy creates the structure for the delivery of health and human services. Through the lens of the social determinants of health, learners examine the origins and formation of policy and how policy is influenced by politics, interest groups, and advocacy. In addition, learners consider how a health and human service manager works with policy or influences policy change.

In the spirit of reconciliation, learners explore Truth and Reconciliation Calls to Action (TRC 2015) through sharing circles, storytelling, art, language and culture, and traditional knowledge, while examining the impact of colonization and legacy of residential schools. As future leaders in health and human services, learners focus on implementing Calls to Action that apply to the sector while investigating organizational and systems changes that contribute to the ongoing process of decolonization and reconciliation.

Case managers advocate, design, and support high quality client care within the health and human services sectors. Case managers collaborate with other professionals, individuals, their families and communities in the planning of care. This course examines the different professional perspectives and responsibilities for the integration, coordination, and collaboration of services.

This course focuses on the field of early childhood education and development, where pedagogy evolves through research informing the delivery of curriculum. Learners explore current and emerging practices regarding leading, supporting, and mentoring educator teams through the introduction of new methods, learning resources, and materials.

This course explores the role of a health and human services manager when working alongside or within the structure of the Canadian health system. The roles and responsibilities of the different levels of government, including the importance of legislation such as the Canada Health Act, regulations, and guidelines are discussed. Through an analysis of contemporary issues the strengths, limitations, and potential gaps in services in the Canadian universal health system are explored.

Trauma impacts organizations; it is essential that leaders and managers in health and human services understand how organizational practices and policies must be sensitive to trauma to support the needs of clients, staff, and other stakeholders.? Using evidence-based research, this course examines the development and integration of trauma-informed practice into the daily operations and systems of health and human service organizations. Learners evaluate how managers and leaders can utilize trauma-informed perspectives to achieve an organizational culture that works to prevent and respond to trauma.

Career Electives 2Credit - choose one (1) course:

This course gives learners the opportunity to demonstrate applied research, critical reflection, communication, and presentation skills in multifaceted projects that merge academic and intellectual experiences while investigating trends and issues in community and health leadership. Under supervision of a faculty member with industry experience, students present a viable, evidence-based, and practical response to a systemic need that has been identified.

In the Service-Learning Placement, learners can participate in meaningful community service with classroom instruction and critical reflection to enrich the learning experience and strengthen communities. This course allows students to work in partnership with a community-based organization to apply their disciplinary knowledge to a challenge identified by the community.

Program FAQs

You can take the program either full-time or part-time. Full-time and part-time learners can choose both in-class or online options for their course selections (we will not offer all courses each semester). The full-time delivery is suited to graduates who wish to earn the certificate in two semesters (approximately 30 weeks) of study. Part-time delivery is best suited to those who would like to take up to three years to complete the program. 

You can take the program through a variety of in-class and/or online options. If you are working full-time, you can choose both in-class and on-line courses that work with your schedule. 

There are four mandatory business courses that all learners must complete. Learners also choose five health and human service electives and (new as of Fall 2024) one work-integrated learning elective.

The Academic Advising Centre can help learners with course selection after they have been admitted to the program. 

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